Privacy Policy

Last updated: June 08, 2026

Welcome to GenBill. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application. By using GenBill, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following information to provide and improve our services:

• Account Information: Name, mobile number, email address, and business details provided during registration.
• Business Data: Bills, invoices, purchase records, customer details, party information, product and category data you create within the app.
• Camera Data: Used for barcode and QR code scanning to add products or scan bills. No images are stored or transmitted.
• Contact List: When you grant contacts permission, we import and store your entire contact list on our secure servers. Your contacts are converted into customer profiles within GenBill, enabling features like Udhar (credit) management, billing history, customer tracking, and more. This is a core feature of GenBill.
• Media / Photos: When you upload a business logo or signature, we access your device's photo library only to let you select the image. The selected image is uploaded to our secure servers and used on your invoices. We do not access or store any other photos from your device.
• Device Information: Device type, OS version, and app version for troubleshooting and compatibility.

2. Camera Permission

GenBill requests camera access solely for scanning barcodes and QR codes to identify products or bills. We do not capture, store, or upload any photos or videos from your camera.

3. Contacts Permission

When you grant GenBill access to your contacts, we import and securely store your entire contact list on our servers. This is intentional and central to how GenBill works — your contacts become your customer base inside the app.

With your contacts stored, GenBill enables:

• Automatic customer profile creation for each contact
• Udhar (credit/debit) management per customer
• Billing and invoice history per customer
• Purchase tracking and party management
• Quick bill generation using existing customer profiles

4. Media / Photo Library Permission

GenBill requests access to your device's photo library for the following purposes:

• Business Logo: To let you select and upload your shop logo, which appears on your invoices and bills.
• Signature: To let you select and upload your signature image, which appears at the bottom of your invoices.

We access your photo library only when you explicitly tap "Upload Logo" or "Upload Signature". We do not scan, read, or store any other images from your device. Only the selected image is uploaded to our secure servers and displayed on your invoices.

You can revoke media permission at any time from your device settings. This will prevent you from updating your logo or signature until permission is re-granted.

5. How We Use Your Information

• To create and manage your bills, invoices, and business records
• To convert your contacts into customer profiles for business management
• To display your business logo and signature on invoices you generate
• To authenticate your account and keep it secure
• To detect and prevent fraud and unauthorized access
• To sync your data securely with our servers via API
• To provide customer support and resolve issues
• To improve app performance and add new features

6. Data Storage & Security

Your data is stored securely on our VPS servers hosted at genbill.in. We implement industry-standard security including encrypted HTTPS connections to protect your data during transmission. Your business data, contacts, and financial records are private and accessible only by you.

7. Data Sharing

We may share data only in these limited circumstances:

• When required by Indian law or a valid legal process
• To protect the rights, property, or safety of our users or the public
• With your explicit written consent

8. Data Deletion

If you wish to delete your GenBill account along with all your data — including your stored contacts, bills, invoices, customer profiles, uploaded logo, signature, and all business records — you can request deletion by creating a support ticket on our web app at genbill.in. Our team will permanently delete all your data within 30 days of the request.

9. Data Retention

We retain your data as long as your account is active. Once you request deletion, all your data including contacts, bills, invoices, customer profiles, uploaded logo, signature, and all business records will be permanently removed from our servers within 30 days.

10. Children's Privacy

GenBill is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately.

11. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request complete deletion of your account and all data
• Withdraw contacts or media permission at any time via device settings
• Raise concerns or complaints via our support portal

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes means you accept the updated policy.

13. Support & Contact

For any questions, concerns, privacy requests, or to request account deletion, please reach out to us: